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Terms of Service

Effective date: May 13, 2026  ·  Last updated: May 13, 2026

Please read these Terms carefully before using ReviveGuard. By subscribing or using our service, you agree to be bound by these Terms.

Contents
1. Agreement 2. The Service 3. Subscription & Billing 4. Acceptable Use 5. Your Content & Data 6. Service Availability 7. Intellectual Property 8. Limitation of Liability 9. Indemnification 10. Termination 11. Governing Law 12. Changes 13. Contact

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and WaybackRevive LLC ("ReviveGuard", "we", "us", "our"), governing your access to and use of the ReviveGuard software-as-a-service platform, accessible at reviveguard.com and app.reviveguard.com.

By creating an account, accepting an invitation, or using the Service in any way, you confirm that you have read, understood, and agree to these Terms. If you are using the Service on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.

2. The Service

ReviveGuard provides a managed WordPress website protection service that includes, depending on your selected plan:

  • Uptime Monitoring — automated checks of your connected website(s) at regular intervals
  • Automated Backups — scheduled backups of your WordPress files and database stored in secure cloud storage
  • WordPress & Plugin Updates — automated application of WordPress core, theme, and plugin updates
  • SSL & Domain Tracking — alerts for upcoming SSL certificate and domain name expiry
  • Client Portal — access to a private dashboard showing your site health, activity logs, backup history, and reports
  • Monthly Health Reports — automated reports delivered to your registered email

Specific features and limits (number of sites, backup retention, support SLAs) vary by plan as described on our Pricing page.

3. Subscription & Billing

3.1 Subscription Plans

ReviveGuard is offered as a monthly recurring subscription. Available plans and pricing are listed at reviveguard.com/#pricing. We reserve the right to modify pricing with at least 30 days' notice to existing subscribers.

3.2 Payment Processing

All billing is handled by Paddle.com, our Merchant of Record. Paddle collects and processes payments, issues receipts, and manages applicable taxes on our behalf. By subscribing, you also agree to Paddle's Terms of Service.

3.3 Billing Cycle

Subscriptions are billed monthly on the date you first subscribed. Payments are charged automatically at the start of each billing cycle. If a payment fails, we will retry up to three times within 7 days before suspending your account.

3.4 Cancellation

You may cancel your subscription at any time through your client portal or by contacting legal@reviveguard.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date. We do not provide prorated refunds for partial months, except as described in our Refund Policy.

3.5 Free Evaluations

We offer a free, no-obligation website evaluation before you subscribe. This evaluation does not create a paid subscription. No payment information is required to request an evaluation.

4. Acceptable Use

You agree to use ReviveGuard only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service to monitor websites you do not own or do not have explicit authorisation to manage
  • Attempt to reverse-engineer, decompile, or extract the source code of our software
  • Use automated tools to scrape, spider, or overload our systems
  • Attempt to gain unauthorised access to other accounts, systems, or networks
  • Share your account credentials with third parties not authorised to act on your behalf
  • Use the Service in any way that violates applicable local, national, or international laws

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

5. Your Content & Data

You retain full ownership of all content and data on your connected websites, including backups created by ReviveGuard. By using our Service, you grant us a limited, non-exclusive licence to access and process your website content solely for the purpose of providing the agreed services (monitoring, backup, updates).

We will never access, use, or distribute your website content for any purpose other than performing the Service. We treat your backup data as strictly confidential.

You are responsible for ensuring you have the right to connect your websites to ReviveGuard and that doing so does not violate any hosting agreements or third-party licences.

6. Service Availability & SLAs

We aim to maintain high availability of the ReviveGuard platform. However, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, force-majeure events, or third-party infrastructure failures may cause temporary service interruptions.

Our Shield plan includes a 4-hour emergency restore SLA for backup restoration requests. SLA credits are the sole remedy for missed SLA commitments. SLAs do not apply to interruptions caused by events outside our reasonable control.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Intellectual Property

All software, designs, trademarks, and content associated with ReviveGuard are the exclusive intellectual property of WaybackRevive LLC. You receive a limited, non-exclusive, non-transferable licence to access and use the Service during your active subscription. This licence does not grant you any ownership rights.

You may not reproduce, copy, modify, distribute, or create derivative works based on any part of our Service without our written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, WaybackRevive LLC shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Damages arising from failure to monitor, backup, or update your website outside the scope of your plan
  • Third-party actions, hacking, or website attacks not caused by our negligence

Our total cumulative liability to you for any claims arising from your use of the Service shall not exceed the total fees paid by you to ReviveGuard in the 3 months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless WaybackRevive LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party rights.

10. Termination

Either party may terminate the service relationship at any time. You may cancel by contacting support or using your portal. We may terminate your account immediately and without notice if you breach these Terms, engage in fraudulent activity, or if required by law.

Upon termination: (a) your access to the Service will cease; (b) we will retain your data for 90 days, after which it will be permanently deleted; (c) no further charges will be made after the end of your current billing period.

11. Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction in which WaybackRevive LLC is registered. Any disputes arising from these Terms shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable rules, or pursued in the courts of competent jurisdiction.

12. Changes to These Terms

We may update these Terms at any time. We will provide at least 14 days' notice of material changes by email to active subscribers. Continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree with the changes, you may cancel your subscription before the effective date.

13. Contact Us

For questions about these Terms:

  • Email: legal@reviveguard.com
  • Company: WaybackRevive LLC

See also: Privacy Policy · Refund Policy

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